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Members
(static) nativeModule
Exposes the underlying Native Module.
Useful for getting an object that NativeEventEmitter can wrap.
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Methods
(static) cancelPendingInvites()
Programmatically cancel any pending invites for the user when the type is EXIT_INVITE or EXIT_SURVEY.
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(static) checkEligibility()
Check to see if the user is eligible for a survey.
If the user meets trigger criteria *and* are in the sampling pool, the invitation is presented.
Implementers must explicitly check for eligibility (the SDK does not do this automatically).
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(static) checkIfDigitalSurveyEnabled()
Check if the default Digital Survey is enabled.
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(static) checkIfDigitalSurveyEnabledForName()
Check if a Digital survey is enabled for a given name.
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(static) customInviteAccepted()
Notifies the SDK that a custom invite has been accepted.
You should call this method whenever a user accepts a custom invitation that you’ve presented.
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(static) customInviteDeclined()
Notifies the SDK that a custom invite has been declined.
You should call this method whenever a user declines a custom invitation that you’ve presented.
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(static) getAllCPPs()
Gets an object containing all available Custom Passed Parameters (CPP) key/value pairs.
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(static) getAllContactDetails()
Returns all key/value pairs of the configured contact details for the CONTACT invites.
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(static) getAvailableDigitalSurveyNames()
Returns all available Digital Survey names defined in the Configuration.
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(static) getCPP()
Gets the value of the Custom Passed Parameter (CPP) with the given key.
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(static) getContactDetails()
Returns the user's contact details for the CONTACT invites.
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(static) getPreferredContactType()
Returns the preferred contact type for the CONTACT invites.
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(static) getVersion()
Returns the version of the SDK.
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(static) incrementPageViews()
Manually increment the number of page views criteria counted by the Verint SDK.
This can be useful when the user expected a new page to have been shown.
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(static) incrementSignificantEvent()
Increments the count for the significant event with the given key.
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(static) isDebugLogEnabled()
Returns whether or not debug logging is enabled.
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(static) removeCPP()
Removes the Custom Passed Parameter (CPP) with the given key.
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(static) resetSignificantEventCount()
Reset the significant event count for a given key.
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(static) resetSignificantEvents()
Resets all significant events.
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(static) resetState()
Resets the SDK.
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(static) setCPP()
Sets a Custom Passed Parameter (CPP) for the given key/value pair.
CPPs are transmitted along with surveys upon submission.
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(static) setContactDetails()
Sets the user's contact details for the CONTACT invites. This method can be used to provide a user’s contact information, so that they do not need to enter it manually.
When provided, the default invite skips the user input screen.
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(static) setDebugLogEnabled()
Sets whether or not to enable debug logging.
Debug logging prints useful state information to the console for inspection. By default, debug logging is disabled.
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(static) setPreferredContactType()
Sets the preferred contact type for the CONTACT invites.
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(static) setSignificantEventCount()
Set the significant event count for a given key.
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(static) setSkipPoolingCheck()
Toggles the pooling check.
When debugging your implementation of the Verint SDK, it may be useful to disable the pooling check.
This ensures that the invitation will always shows if the loyalty criteria has been fulfilled.
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(static) showDigitalSurvey()
Programmatically present the default Digital survey (the first one in the configuration json).
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(static) showDigitalSurveyForName()
Programmatically present the Digital survey for a given name.
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(static) showInvite()
Programmatically present the invitation for a given survey ID (sid).
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(static) showSurvey()
Programmatically present the survey for a given survey ID (sid).
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(static) start()
Starts the Verint SDK. Accepts an optional config object (which must
represent a valid Verint config, including a clientId). If no config
is provided, then the native module will look for the config in a file called
exp_configuration.json (which must be available to the native modules).
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(static) startWithConfigurationFile()
Starts the SDK with the given configuration file in your native module.
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(static) startWithConfigurationJson()
Starts the SDK with the given configuration JSON string.
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